Spruce Content

About

Who We Are

Spruce Content is a boutique communications consultancy. We create accessible and engaging content for purpose-driven organizations across Canada.

We offer a wide range of services in both English and French to help you connect, inform, and engage your audience.

Known and trusted by local and national non-profit clients, we are appreciated for our friendly, professional, and collaborative approach, as well as our technical capabilities. Our goal is to support organizations promoting dignity, health, connection, and justice in our communities.

As a remote-first team distributed across Canada, we are grateful to work on the traditional territories, treaty or unceded lands and/or homelands of First Nations, Inuit and Métis peoples.

"Emma and the Spruce Content group truly excel in equipping readers with easily understandable content. I really admire their work with non-profits, B-corps, and socially responsible small businesses. They understand the importance of tailoring content for the demographic and communicating clearly. If you need help with your content, I highly recommend Spruce Content!" - Caitlin White, Vice President at ImmediaC

Our Clients

We work with purpose-driven organizations, including registered charities, nonprofits, and public sector organizations.

Our clients include Canadian Hearing Services, Laridae, The Shed Coffee, the Alzheimer Society of Canada, the 2023 Canada Winter Games, the Ontario Public Health Association, Justice and Public Safety (PEI), the Law Society of Prince Edward Island, Community Legal Information (PEI), Roma at Three Rivers, Seniors College of PEI, Family Violence Prevention Services, Ampere, Camp Gencheff, Pride PEI, and Fighting Blindness Canada.

Our Outcomes

• Accessible, well-organized, and audience-centred content
• Informed (and empowered) audiences
• Increased community awareness of your project
• Easy content management for years to come
• Confident and supported staff
• And more...

Services

Content Development

• Publications, including reports and guides
• Course creation
• Policy writing
• Technical writing
• Website design and development
• User experience (UX) design
• Plain language writing and editing
• Compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Accessible Canada Act

Strategy

• Art direction and brand strategy
• Strategic planning
• Marketing and communications audits
• Stakeholder engagement

Professional Development

• Plain language training
• Workshops
• Coaching

Contact Us!

We would love to hear about your project.

Please don't hesitate to email Emma at director@sprucecontent.ca.

Privacy

Spruce Content Privacy Policy

We, Spruce Content, collect personal information from our clients, including contact information (email addresses, phone numbers, and mailing addresses) and payment details when required for our services. This information may be collected through our website forms, email correspondence, service agreements, or direct communication. We use this information to deliver our communications consulting services, maintain client relationships, coordinate projects, process payments, and conduct necessary business operations.

Our website logs standard user information during visits, including pages viewed, browser type, and visit timestamps. This data helps us improve our site's content and enhance our service delivery. We do not use this information for marketing purposes without explicit consent.

You retain ownership of any personal or company information you provide to us. We offer secure access for you to review and manage your information through our client portal.

Spruce Content does not disclose, sell, or share any client information with third parties except under these specific circumstances:

• When required by law
• As permitted under applicable Canadian privacy legislation
• With your explicit prior consent

We employ security monitoring tools to protect against unauthorized access or system breaches. Any personal information collected during security incidents will only be used for legal and security purposes.

We use website analytics to understand website usage patterns. This helps us improve our digital presence and client service. The data collected is anonymous and includes:

• Pages visited
• Time spent on site
• Geographic location (country/region level)
• Device and browser information

This privacy policy complies with Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).

Elements

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